
Responsible gambling
HoliganBet – self-exclusion periods and gambling risk help
When to take a break
If you gamble to recover losses, hide spending or continue beyond planned time, stop and seek support. Gambling is for adults 18+ and carries financial and personal risks.
Separate essential expenses from money you can lose before playing. Do not increase it after losses or borrow for new bets. When personal limits are difficult, use access restrictions and specialist help; self-exclusion provides a request route.
Requesting self-exclusion
Open Request Self Exclusion for your own account. Individuals must apply themselves; the procedure prohibits applications on another person's behalf.
Preparing and submitting the form
Read terms and choose a period before submitting because completed applications cannot be withdrawn. Compare your intended break with the list below, then complete identity, contact and account fields.
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Enter your identity and contact details.
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Enter the account details relevant to the request.
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Choose a self-exclusion period.
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Confirm account ownership, complete CAPTCHA and press Send.
Match name, contacts and login or ID with your account. These link the application to it. Do not use another person's details. Help a loved one by inviting them to read and complete it themselves, without submitting on their behalf.
The Anjouan programme covers participating operators. Other gaming services may require separate requests: this form does not establish blocking at every casino.
Submission and fulfilment are separate stages. Submitting is not equivalent to account blocking. Close the game after deciding to self-exclude. Avoid new bets and use request details for progress enquiries rather than treating submission as completion.
Eight period options
The form offers eight periods from a short break to indefinite exclusion. Choose according to the intended restriction duration without assuming a short period replaces help for persistent problems.
| Form label | Expiry |
|---|---|
2 day cool off |
2 days |
1 week cool off |
1 week |
1 month exclusion |
1 month |
2 month exclusion |
2 months |
3 month exclusion |
3 months |
6 month exclusion |
6 months |
1 year exclusion |
1 year |
Permanent |
Indefinitely |
A short duration provides a pause, longer durations extended exclusion, while indefinite exclusion has no stated end date. These distinctions help choose a period but do not themselves remove problematic behaviour's causes.
Check the selected row before submitting and save any confirmation. Submission date and period help later enquiries; passwords and login codes are unnecessary.
Android and iPhone
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Applicant information required
The form requests person and account identification: first, additional and other known names, surname, date of birth, gender, address, postcode, city and country, plus email with an additional-address option.
It includes login or ID, identification number and phone. Account ownership is confirmed within the form. Use fields for their intended purposes. Seek clarification through the procedure's route, keeping documents and credentials outside public comments.
Form confidentiality terms include exceptions for participating operators, law enforcement and courts. Consider these recipients when supplying information; field purposes do not mean all data is inaccessible to every third party.
The editorial site explains the process and does not control gaming accounts. Do not send passwords, confirmation codes or account access for text enquiries. Describe request information without revealing access credentials or publishing personal documents.
Deposits and withdrawals
Choose a convenient payment method
Compare methods, limits and fees before your first deposit.
Support, complaints and help
Send gaming account questions through support; use complaints for operator disputes, retaining self-exclusion's separate purpose.
Ordinary complaints concern operator enquiries. Their handling period does not establish Anjouan request execution speed, and dispute resolution is another separate outcome. Choose the route by action: restrict access, clarify account status or submit a grievance.
If gambling affects spending, relationships or daily life, talk to someone you trust and seek specialist support. GamCare and GambleAware provide gambling help and information.
Start by stopping new bets, then choose a concrete action — submit a request or seek help. Operator and licence details are in safety; the home page provides the general brand description.
Next step
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